BỘ ĐỀ 15

Câu 1: What is the woman doing?

A

Changing her flight schedule

B

Booking a hotel room

C

Making an appointment

D

Purchasing a book

Câu 2: Why is the woman concerned?

A

Her plane has been delayed.

B

The book she wants is sold out.

C

The hotel room is fully booked.

D

She may not be able to come back early.

Câu 3: When will the woman most likely come back?

A

On November 13

B

On November 14

C

On November 15

D

On November 16

Câu 4: What are the speakers discussing?

A

An ongoing project

B

A new co-worker

C

A bank loan

D

A client’s company

Câu 5: What has Crystals Consulting done lately?

A

Fired some workers

B

Moved to another location

C

Received a bank loan

D

Closed a deal

Câu 6: Who most likely is the woman?

A

A client

B

A repairperson

C

A delivery person

D

The man's secretary

Câu 7: What did the woman forget to do?

A

Call a client

B

Deliver a product

C

Make some copies

D

Finish the report

Câu 8: Where will the woman go next?

A

To Mr. Wong’s office

B

To the post office

C

To the floor below

D

To see a reporter

Câu 9: Where is this conversation taking place?

A

In a bank

B

At a coffee shop

C

In a library

D

At a grocery store

Câu 10: What does the man ask the woman to do for him?

A

Find the book he is looking for

B

Give him some change

C

Guide him to the floor below

D

Recommend a good bookstore

Câu 11: Why will the man go downstairs?

A

To buy some coffee

B

To get something copied

C

To read a book

D

To go to the bank

Câu 12: What is the problem?

A

The man didn’t like the food.

B

The woman brought the wrong food.

C

The food did not taste good.

D

The bill was switched.

Câu 13: What does the woman say she will do?

A

Get the correct bill

B

Talk to her manager

C

Provide a discount

D

Order another dish

Câu 14: What does the man request?

A

To get a discount

B

To take out some food

C

To speak to the manager

D

To speed up the order

Câu 15: Who is Mr. Ramirez with now?

A

Jean

B

Mr. Chow

C

Ron

D

Mr. Duncan.

Câu 16: What does the man ask the woman to do?

A

Sign a document

B

Give something to Mr. Ramirez

C

Have lunch with him

D

Come by his office at lunchtime

Câu 17: When does the man need the signed document?

A

By noon

B

Right away

C

Before the end of the day

D

By tomorrow

Câu 18: Why is the post office closed?

A

It’s a national holiday.

B

It is after business hours.

C

It's being renovated.

D

It’s moving to another location.

Câu 19: How will the letter be delivered?

A

A co-worker will take it.

B

The woman will call a courier service.

C

The man will take it to the post office.

D

Mr. Brown will come and pick it up.

Câu 20: Where is Mary now?

A

At a client's office

B

At the company warehouse

C

In a meeting

D

At the post office

Câu 21: Who are the speakers?

A

The boss and his team member

B

An interviewer and a job candidate

C

An accountant and his client

D

The advertising manager and his client

Câu 22: How did Mr. King find out about the open position?

A

From a newspaper advertisement

B

From the personnel manager

C

From the company brochure

D

From a person he knows

Câu 23: In which department will the man most likely work?

A

Advertising

B

Marketing

C

Accounting

D

Personnel

Câu 24: What does the woman want to know?

A

How he knows James

B

Where the man's apartment is located

C

If the man is finished with the book

D

Who the man got the book from

Câu 25: Why does the woman want the book back soon?

A

Someone wants to borrow it.

B

The book belongs to someone else.

C

She wants to read it again.

D

The man had it for too long.

Câu 26: How does the man know James?

A

They went to the same school.

B

They live in the same building.

C

They worked on a project together.

D

They belong to the same book club.

Câu 27: What is the problem?

A

Many clients have complained about the mess.

B

The stack of brochures makes the office look bad.

C

The woman did not attend the seminar.

D

The janitor is not maintaining the office properly

Câu 28: How will they address the problem?

A

By making extra space in the storage room

B

By throwing the brochures out

C

By finding another place for storage

D

By stacking them up in the back

Câu 29: According to the woman, why will Mr. Lee agree with the man’s suggestion?

A

It will only be temporary.

B

Mr. Lee owes her a favor.

C

He is very kind.

D

She is his boss.

BỘ ĐỀ 15

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