BỘ ĐỀ 3

Câu 1: Where are the speakers most likely?

A

At a shopping mall

B

At a convention center

C

At a local hotel

D

At a company warehouse

Câu 2: What will the woman give Mr. Dyson?

A

An information package

B

A guest list

C

A name tag

D

An operating manual

Câu 3: What does Mr. Dyson inquire about?

A

The name of the conference

B

The number of guests

C

The location of an event

D

The dates of the seminar

Câu 4: Who is the man speaking with?

A

A telephone operator

B

A hotel manager

C

A city tour guide

D

A company client

Câu 5: What is the man unsure of?

A

The name of his tour guide

B

The hotel’s address

C

The name of the hotel

D

The date he will be visiting

Câu 6: What will the woman most likely do next?

A

Look for other local hotels

B

Check the hotel's facilities

C

Make a reservation

D

Connect the call

Câu 7: What did Allie bring?

A

Grilled vegetables

B

Sandwiches

C

Beet kebabs

D

Fruit

Câu 8: What does Jim compliment Allie on?

A

Her pretty living room

B

Her lovely attire

C

Her delicious food

D

Her kindness

Câu 9: What is Jim doing?

A

Grilling beef

B

Cutting up fruit

C

Preparing cocktail drinks

D

Making desserl

Câu 10: Where is Mario now?

A

At a client's office

B

At Kensington Market

C

At the post office

D

At the downtown office

Câu 11: What issue is Mario dealing with?

A

An office renovation

B

A new contract

C

A delivery mistakea

D

A printing error

Câu 12: How does the woman suggest getting in contact with Mario?

A

By going downtown

B

By writing him an e-mail

C

By sending him a fax

D

By calling his mobile phone

Câu 13: What are the speakers talking about?

A

A mobile phone bill

B

A gas invoice

C

An electricity payment

D

A broken heating system

Câu 14: Why does the man want to make a call?

A

To request maintenance staff

B

To inquire about gas rates

C

To discuss setting up a new account

D

To ask for an additional invoice copy

Câu 15: What would the woman like the man to do?

A

Discuss with her what he finds out

B

Talk to the company about getting a discount

C

Help her with the cost of her gas bill

D

Ask for better customer service

Câu 16: What is the woman's problem?

A

She is late for an important meeting.

B

Her e-mail account is not working.

C

She misplaced an important file.

D

She wasn't able to finish the proposal.

Câu 17: What will the woman do at 1 o'clock tomorrow?

A

Talk to her supervisoi

B

Host a presentation

C

Meet with a client

D

Contact the technical support team

Câu 18: What will Bill most likely do next?

A

Order some office supplies

B

Negotiate a new contract

C

Delay a meeting

D

Make a phone call

Câu 19: Why are the speakers going to Toronto?

A

To attend a conference

B

To go to a trade show

C

To take a vacation

D

To speak with some investors

Câu 20: How long will Sue stay in Toronto?

A

For one night

B

For two nights

C

For three nights

D

For four nights

Câu 21: What does Sue suggest the man do?

A

Go to the trade show on Thursday

B

Rest before the presentation

C

Speak with his travel agency

D

Make a reservation soon

Câu 22: What time are dinner reservations?

A

7:45

B

8:00

C

8:15

D

8:30

Câu 23: What does the man say about Frank?

A

He’s away on vacation.

B

He's unable to make it.

C

He's meeting them for dinner.

D

He's working late.

Câu 24: Why will the woman come late to the meeting?

A

She has to wait for a delivery

B

She has to park her car.

C

She has to make a phone call.

D

She has to finish her work.

Câu 25: Where does the woman work?

A

At a university

B

At a hospital

C

At a stationary store

D

At a recruiting firm

Câu 26: Who does the woman want to speak to?

A

Store manager

B

Sales representative

C

Vice-president

D

Secretary

Câu 27: What will the woman probably do?

A

Leave a message on Luke Newberry's phone

B

Complain to the store manager

C

Order the business cards somewhere else

D

Speak to another sales representative

Câu 28: Who most likely are the speakers?

A

Business partners

B

Contractors

C

Repair workers

D

Neighbors

BỘ ĐỀ 3

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