James Gretsky
Mythos Computers, Customer Inquiries Department
1511 South Lowell Boulevard, Denver, Colorado, 80236
Dear Mr. Gretsky,
I recently called your company’s customer service line to report a problem with my laptop. I rarely make use of such services because the employees are usually ----(139)---- . However, in this case I was pleasantly surprised.
The employee I spoke to, Patrick Kelley,----(140)---- understood my problem. He was well informed and assured me that he had encountered issues similar to mine before. -----(141)------. So I followed his advice and sent my laptop in for repair.
Mr. Kelley showed me some of the finest service that I -----(142)-----in my life. I would appreciate if you could convey my thanks to him, and I will definitely ask for his assistance if I ever experience another problem with my device.
Best wishes
Sandra Stevenson
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