Đề Thi Toeic Mini - Practice Mini Test TOEIC Reading, Listening - Test 12

To: All staff From: Daniel Barker Date: August 29 Subject: Recycling I would like to advise all staff members that new policies will be going into effect office-wide regarding the consumption of paper. An environmentally-based company such as ours needs to be a leader in the use of disposable products. In order to conserve both finances and the environment, we will be considering our use of paper. Our Finance Department has advised me that we are spending $40,000 annually on copy paper. (65)........ We will be increasing company awareness of recycling in the coming months; please check your mailboxes soon for a list of paper products that can be recycled. When you throw away these products, make sure to use the correct bins. Our building maintenance staff will (66)........ the recycled paper products each evening and transport them to the local recycling facilities. I would like to thank you in advance for taking advantage of this new program. Thank you, Daniel Barker

San Francisco, July 1 AirVoyage’s spokesperson Bob Lohman announced this morning that a short-term (68)........ of the company’s online reservation system was responsible for several delays yesterday. International air traffic was stalled as AirVoyage found alternate means of updating its customers with current flight information. Lohman stated that the network problem (69)........ by outages at the local communication company. Lohman added that staff members have made significant changes to the reservation system, and the (70)........ system will increase customer satisfaction. In addition, AirVoyage has increased its telephone reservation system staff to boost customer support for last-minute reservations.

A long time ago, this part of the town used to be a place where people came to relax and get away from their stress. Although this was a shelter for people to escape, it has nowA long time ago, this part of the town used to be a place where people came to relax and get away from their stress. Although this was (71)........ a shelter for people to escape, it has now Up until a few years ago, it wasn't as bad as it is now. Although it is true that some people in the neighborhood supported the expansion of the market a few years ago, now most of them (72)........ that it has gotten out of control and created many serious problems for the area (73)........, it might have already gotten too far out of control. What we really need right now is not a mere intervention by civilians but strong action from the mayor's office.

Guest Name: Helen County Reservation number: AX 1402652 Room: 333 Arrival: December 3 13:23 Departure: December 9 Total: $954.00 10% discount applied Guest signature: Helen County Hotel manager: Jeff Benson

Exciting and Relaxing Waterborne Travel Option Blue Bridge Ferries – Relax and enjoy the scenery! Forget about annoying and crowded traffic! Take a ferry ride across the Bay of Fundy in comfort, style, and with time to spare! Our high-speed Blue Bridge ferries provide a quick and convenient ride between Everett and Fundy Bay City, offering a great host of amenities including reserved seating, fax machine, and television. Friendly captains and crew will make your ride more enjoyable. With hourly departures, our ferries will take you to Fundy Bay terminal, only five minutes from the Fundy Bay City business district, in just 45 minutes. Monthly passes are available at $100. Parking is available in an adjacent parking lot with affordable rates ($5.00 per day, $3.00 on weekends, $75.00 for a monthly pass). It is a great way to start and finish your day! For more information on fares and ferry schedules, visit our website at www.bbferries.com, or call us at (555) 512-3342.

Richview District Library New Address 1806 Islington Avenue Richview District (Next to Islington Junior High) Hours Monday -Thursday: 9:00 a.m.-8:30 p.m. Friday: 9:00 a.m.-6:00 p.m. Saturday: 9:00 a.m.-5:00 p.m. Sunday: 1:30 p.m.-5:00 p.m. (Sep. to Jun.) (Closed on holidays) Loan period: Books and audio materials – 3 weeks; Movies – 1 week (One time renewal is allowed by e-mail) Overdue fines (per day per item): Books - $0.50; Audio materials and movies - $1.00 Newspapers, reference materials, microfilm- For use in library only The library carries a wide selection of books including current bestsellers for both fiction and nonfiction. There are also many audio books available in CD format. Movies are available in both DVD and VHS format. If you have questions or suggestions regarding Circulation, Reserve, Shelving, or other Loan Services functions contact Jennifer Edwins, Loan Service Manager, by e-mail ([email protected]) or by phone at (507) 222-4259.

From: Rachel To: Sophie As per our telephone conversation yesterday, I’m sending you the schedule for Mr. John Lehman’s business trip. I would appreciate it if you could book the flights and hotels based on this itinerary. Since he has several meetings scheduled in each city he visits in Europe, please note that Mr. Lehman must take early flights for all of his departures except for the New York to Berlin flight. He has an important lunch reception in New York on May 10th, so the earliest time he can depart is 3 p.m. May 10: New York to Berlin May 13: Berlin to Barcelona May 15: Barcelona to Madrid May 17: Madrid to Firenze May 20: Fienze to New York Based on the information you have given me, I informed Mr. Lehman that there is no direct flight from Firenze to New York that fits his schedule. Therefore, please make sure that he has at least three hours to transfer so as not to miss his connecting flight due to any possible delays. Also, Mr. Lehman would like to change planes in Barcelona, if possible. If you have questions or concerns, please let me know right away. Thank you for your assistance.

Arabian Business Weekly October 8 Eli Finance Awarded the Best Financial Services Company in the UAE Eli Finance, the largest real estate financier in the Middle East by market value and total assets, today proudly announced that it received the award for the “Best Financial Services Company in the UAE” during the 2008 Liquid Real Estate Awards ceremony organized by Euromoney. Euromoney Liquid Real Estate Awards honor the world’s leading institutions for their ability to innovate and develop new products and services to meet the market’s demand in today’s increasingly challenging financial environment, as well as make the most efficient use of the inherent strengths within their organization. Speaking on the occasion, Mr. Ismael Alharmi, Chief Executive Officer of Eli Finance said, “We are honored to receive this prestigious award and I would like to thank our staff at Eli for their efforts. This award will leverage our position as the largest real estate financier in the region”. Eli won this award from a highly competitive list of contenders for its excellent performance and business expansion over the last ten months. Its half yearly net profit saw an increase of 155 percent and total assets, as of June 2008, stood at an astounding AED14.2bn, a growth of 133% compared to AED6.1bn as of June 2007. Eli has also set its global footprint in various international markets such as Egypt and Saudi Arabia, and plans to commence operations in Jordan and Qatar.

Passage 1: THEARTSTORE.COM All-inclusive art resource for artists, students and lovers of exceptional design! Your source for Art Supplies, Painting Supplies, Craft Supplies, Drafting Supplies, Architecture Supplies, Digital Printing and Much More! Weekend special! (Limited time offer while quantities last) Reeves Ease! Painting Set – Watercolor, $25.99 - $16.99 DecoColor Paint Markers – Assorted colors, $2.79 and up Art Alternatives Economy Sketchbooks (8.5’’x11’’), $9.65 Buy a Coleman Watercolor Field Box Set and receive a six-color watercolor set free! (Regular price $60, Sale price $48) The Coleman Watercolor Field Box Set contains twelve Coleman half pans of moist watercolors, Sceptre pocket brush, artist sponge, water pot, white integral palette and thumb ring. For consultation or questions, contact our customer service representatives at [email protected]. ************ Passage 2: Art World International contemporary art and style magazine Baltimore’s best art supply store Whether you are a student, a hobbyist, or a serious artist, The Art Store has the best range of supplies at the consistently lowest price. If you need high-quality paper, paint, brushes, canvas, or more, The Art Store is the place to go. It is a national chain and carries its own brands of supplies, along with other brands. Since there is no middleman, The Art Store brand products are very affordable and high quality. Also, there are always specials and sales on different items. Customers can sign up to get coupons and specials in the mail. The Art Store also has a preferred customer card that helps with getting the best price. This weekend, The Art Store offers special discounts for watercolor paints, paint markers and sketchbooks. If you need to purchase back-to-school supplies for your child, you do not want to miss this opportunity to save. They also provide free USP ground shipping on orders over $100, although some supplies may take up to four weeks to arrive. For more details, check out their website, www.theartstore.com.

Passage 1: To: Ken Perez From: Emma Appleby Date: July 2 Subject: Fall Catalog Review Hi Ken, Please find attached sample pages from the fall catalog which will be released at the end of August. Please review them and give me your comments. Mr. Benson and I agreed that the pages with dining room furniture should be redone because the colors are not right. Let me know what you think. We don’t have much time because we have to complete the catalog, send it for printing by July 30, and release it by the end of August. So please send me your comments as soon as possible. After I incorporate all the comments, I will obtain the management’s approval on the revised document and send it to ABC Printing. Emma ************* Passage 2: To: Emma Appleby From: Ken Perez Date: July 3 Subject: RE: Fall Catalog review Emma, My e-mail system was down yesterday, and I did not have access to my messages until this morning. That’s why I was not able to address your concerns earlier. Now I can open your e-mail, but for some reason I cannot open the attachments. I can’t figure out what is wrong. Could you send me the attachment again? I have a marketing this afternoon at three, but will have some time to go over the pictures before that. I’ll try to send you my comments by the close of business today. Ken

NanoMac Inc. Finance Department Office #402 26 Mountain Dr. Sharonville, SC Brooks Brothers Marketing 356 Brewster Rd. Applewood, TN Att'n: Paul O'Reilly INVOICE FOR: 1 desktop computer $590.75 1 laser jet printer $195.95 NanoMac Inc. 2 cartons glossy 8 x 11 inch copy paper $54.25 100 blue Shic pens $103.96 GST (Goods and Services Tax) $62.03 TOTAL PAYABLE: $1006.94 Customer Registration No. 878-96854-632 Invoice No. 856 Date of Invoice: July 15, 2007 To be paid within 30 days of invoice date. Should customers fail to pay within 30 days, a charge of $50 will be added to the account each month that payment is overdue. Note: NanoMac Inc. is trying to improve its customer service. Since your company has been a loyal customer of ours, we invite you to fill out an online survey to assess our customer service. Fill out the survey at www.nanomac.com and you can enter to win a $500 coupon. If you have any questions about the invoice, please contact our department by e-mail or phone. ************ To: Michael Shoe From: Paul O'Reilly Subject: Surcharge Date: September 25, 2007 Hi Michael, I recently received an invoice for the products we purchased from your company in July. I noticed that we were charged an additional $100 dollars because our payment was two months overdue. I would like to explain why we failed to make these payments, and hope that you will reverse the charges immediately. At the end of July, our department underwent restructuring and Brian Davies, our Finance Manager, was asked to leave. Unfortunately, in the process of changing managers a few files were misplaced, including the one containing all of our office supplies invoices. I hope you will accept my request so that we continue doing business with your company in the future. Sincerely, Paul O'Reilly