Đề thi toeic P6 - Test 30 - Mã Đề BĐ13

To Whom It May Concern: As per our telephone call this morning, I am requesting an exchange. We received 50 cans of the incorrect paint type, and will need to ____(141)____ an exchange in order to avoid complications with our own customers. The 50 cans of paint that we received in error will be returned to your order ____(142)____ department this afternoon by our staff. The paint that we received was Blizzard White (product #124), while what we requested was Blazing White (product #421). Please refer to the attached invoice for additional information. The prices of the paint are the same, so we should be able to do a direct exchange with no additional charges. Because we will need to pay for shipping when we return the paint, we ask that you credit our account for these charges. We would like for you to ____(143)____ that you have received thisfax by sending us back a fax at 902-212-2134 or calling me directly at 902-212-2133. Please ship the correct items to us as soon as possible. Thank you for your attention to this matter. Sincerely, ChasieA'Johmons Manager

To: [email protected] From: [email protected] Subject: Job offer Dear Mr. Sanders, I would like to thank you personally for extending me the opportunity to work with your company. It was a great honor to receive an offer from a company such as yours. After much ____(144)____ , however, I have decided that I cannot accept your offer at this time, as I have found another position that better fits my own career path and skills. Because of your company’s excellent vision, it is difficult to turn down this position. I am sure that you will find the right person for this position, and someone who will prove to be an even greater asset to your company. I am grateful that I was able to meet with you to talk about the ____(145)____ at Stardon, Inc., and was very ____(146)____ by your company’s outlook and goals. Best of luck to you in your future pursuits. Sincerely, Joseph Smith

Mr. Darrel Hannet 315 Central St. Baltimore, MD 21220 Dear Mr. Hannet, Our records indicate that you contacted us on 9/1/07 _____(147)_____ a malfunctioning LCD on your camera. Our customer service desk has forwarded your concerns to us so that we can help you further. We understand that the screen on your camera _____(148)_____ no image when you turn it to the preview setting. You also stated that you cannot preview images before taking photos. In order to serve you better, we suggest that you meet with a service representative. This type of problem is not easily resolved over the telephone; please bring your camera into the Nokis _____(149)_____ center in Baltimore. There you will receive further assistance in diagnosing the problem. If you need to contact us, our customer sen/ice number is 1-800-321-1234. Let us know if we can be of any further assistance. Sincerely, CharleySatarcv

To: [email protected] From: directorl @medconsult.org Date: Oct. 8, 2008 Subject: Workshops Dear Mr. Song, Thank you for your recent participation in the MedConsult Professional Organization’s introductory workshop. We hope that you found your _____(150)_____ in the session to be helpful. This introductory workshop is only one of our many offerings. This year we will be continuing our outreach to local medical professionals; _____(151)_____ , a new series of development workshops will be provided on a bi-weekly basis. These sessions are only _____(152)_____ to those who become registered members by signing up at medconsultworkshops.com/register. We hope that you will choose to register soon and continue your professional development. We also hope that you will be able to participate in this year's new series of workshops. Should you have any questions, please do not hesitate to contact us. Sincerely, John Healy, Director