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Order your fee Kitchen Fixer Upper’s Guide here Hurry. Stocks are limited FREE POSTAGE – NO STAMP NEEDED Send to: Kichen Fixer Upper, 747 Dundas Road, Suite #305, Toronto, Ontario M4S-251 [X] Please contact me to arrange my 'no obligation' design and quote [ ] Please send me a FREE Kitchen Fixer Upper’s Guide [ ] Please send me a FREE brochure Name: Leslie McCowan Tel No.: 755 1207 Address: 247 Kennedy Road, M1P-3B8, Toronto, Ontario Email: [email protected] We have added you to our mailing list. If you wish to be removed from our mailing list, please call 1-800-755-8978

Date: January 22 To: Mary Moore From: Rupert Baker Re: Suggested schedule for French Spring Dinnerware ad campaign This is one of our biggest projects so far, so let’s get busy. Here is my suggested timeline. As you can see, our first meeting with the clients is next Monday, and the final portfolio must be finished and approved by the client no later than March 1. Monday, Jan 25 Meeting with French Spring’s marketing people Tuesday, Jan 26 Let’s have a brainstorming session and then work separately on creative ideas Friday, Jan 29 I’ve scheduled a tour of French Spring’s display center for the entire group Saturday, Jan 30 Let’s all meet in the studio to view designs and discuss Thursday, Feb 4 Finalize first presentation folio Monday, Feb 8 First presentation to client Rest of February Work on final presentation What do you think? Please get back to me today. You have my email address. My cell phone number is 224-0099

NEW York (April 14, 2006) – The famous New York institution, the Winchester Hotel, established in 1887, has just announced its intention to enter the convention market. In a press release today, the hotel’s management announced that it will demolish several adjacent buildings, which it also owns, to make way for a new convention center to be known as the Winchester Center. The design, already approved by the New York Council, involves ultra-modern facilities that will be linked to the existing hotel by an atrium. One of New York’s most successful architects, the award-winning Lars Svendersen, has accepted the challenge of creating a beautiful and functional new center while not diminishing the elegance of the existing hotel. “My design intends to complement the beautiful Victorian structure. It is understated, but at the same time elegant. It will also be multi-functional. The atrium will encourage informal meetings, while the new convention center will offer state of the art audio-visual technology, exhibition halls of several sizes and not far away, access to a health club, restaurants and bars. My aim is to conserve the best of a past world while offering a stimulating contrast in the design of the new center”

December 1, 2006 Jessica Robinson 25 Miller Road Sacramento, CA 95852 Dear Ms. Robinson, We recently received an order of your new model Angle Grinder, which your salesman advised us to offer as our of our handyman range. Although we have only had them in stock for the last two weeks, we have already had 3 returns. Customers have complained to us that the locking ring simply does not work properly, which cause the disk to fall off. You can imagine our embarrassment. This is truly a dangerous situation, and we suggest that you stop supplying this item immediately. You should also issue recall notices. We are returning the entire order. Most of them are still in their boxes. I realize that your power tools are generally of very high quality, so I hope you sort this problem out quickly for the sake of your reputation. Please issue us with a credit notice for the entire value of the order. Yours faithfully Raul Richman Store Manager

No need to wait in line to check out with TIME-SAVING CHECK-OUT PROCEDURE To serve our guests better, all details needed to check out have already been taken care of when you checked in. in the early morning of your departure, please fill out the section at the bottom, and hang it on the doorknob. Within the next hour, a statement with all charges will be slipped under your door. Please make sure the statement is correct. If everything is in order, simply call the front desk. From the minibar: …………………………………………………………………………………. …………………………………………………………………………………. …………………………………………………………………………………. Just place the key on the nightstand in your room as you leave. Thank you for choosing Grand Suites.

MOVIES Rating out of 5 IN THE MINOTAUR’S MAZE This movie belongs to a completely new genre perhaps. It’s a historical horror movie set in ancient Greece, thousands of years ago. Filmed on location in beautiful Crete, it features young people from all over Greece being shipped as sacrifices to the Minotaur. The contrast between the sparkling light of the Greek islands and the darkness of the mysterious Minotaur’s maze is stunning done. A gripping and visually impressive movie. 3 stars +1/2 - Ben King SWEAT AND BLOOD This Spanish nonfiction movie set during the Civil War deservedly won the critics’ prize at last year’s Toronto Film Festival. Filmed in a naturalistic style, it follows the lives of 4 once-close friends who are separated by the war. Realistic and dramatic, it paints an all-too-believable picture of a world turned upside-down by war. Recommended. (English subtitles) 4 stars–Jane Stevenson. YOUNG HEARTS IN VENICE This is an awful attempt at a “romantic drama”. Young hearts in Venice tries to exploit the Venetian setting to give this very ordinary little story a lift but utter fails. Two couples intent on a romantic Venetian holiday accidentally meet. They spend time together and … you guessed it: there are unexpected chemical reactions. The problem is that the script and acting are so poor that we couldn’t care less about any of the protagonists! Not recommended. 1 star – M.H RED RAIN If you enjoy horror movies where city slickers unintentionally get stuck in sinister country towns, this movie is for you. Red Rain is a finely crafted effort from one of the masters of schlock-horror, Jim Middleton. There’s nothing new in the plot, but the special effects, décor, and script are excellent and the acting, mostly by unknown, is also first-rate. 3 stars + ½ - Jan Stevenson

September, 25 Andrew Johnson 190 Arthur Road Chicago, IL 60010 Dear Mr. Johnson, Please accept my apologies on behalf of Tyco Electrical Appliance Supplies. For a reason I really don’t understand, your order was not processed in the usual manner, resulting in a delay in the delivery time. No doubt you are anxious to receive your Electric Space Heater as soon as possible before winter really sets in. We have given your order priority status, and you should receive your purchase tomorrow or the following day. As a goodwill gesture, I am enclosing in this letter a gift voucher which can use at any Tyco Store. Should you experience any further problems, please do not hesitate to contact me personally at 977-0037. Yours sincerely, Carol Jackman Head of Sales

RICHMOND This large Art Deco style apartment is a rare opportunity for the discerning buyer. Situated in a building constructed in 1938, it has original decorative features aplenty and is in perfect condition. It has three bedrooms (2 master-size with river views), a large living area with separate dining room, and a balcony also offering sweeping views. The kitchen and bathroom have been tastefully remodeled without destroying any of the original feel. Located a stone’s throw from vibrant Hawkesbury Road, this apartment combines comfort with rare elegance and convenience. Inspect now! · Three bedrooms · Dining area · Large formal lounge with balcony and sweeping views · Ground floor parking · Many original architectural features · Wood fireplaces Please contact Brian Jones at 876 2288 or 555 2288 to arrange an inspection.

To: [email protected] From: [email protected] Subject: Congratulations! Hi, Margaret, I’d like first of all to send you my congratulations. As you may have guessed, your interview last Thursday went tremendously well, and you application for the position in our Paris office has been approved. We’d like to be ready to fly on June 4 because you’ll need about a week to get adjusted to your new environment. You’ll begin work orientation on the 11th. I realize that you speak French fluently and you have spent time in France. However, I strongly advise you to take advantage of the company’s resettlement course, which includes all kinds of benefits. Here is a sample: - You can update your French with a private tutor before you leave. This will particularly help you with the technical aspects involved in your new position over there. - We will give you several seminars on the French legal system and culture - Some advice on renting accommodation and paying for services will be covered as well. As you know, our company has had offices in many different cities around the world for over 15 years, so you really should make the most of our experience. Please call me today, or call the Personnel Department for details of your orientation package, and I’ll be pleased to answer any of your questions if I can. Regards Gavin Foley

Passag 1: St. George MEDIA St. George Media, the publisher of leading consumer media titles including LIFE IN THE CITY, MOVIE REVIEW, TEEN GOSSIP, and BRIDE & GROOM, is hiring for the following roles: Sales & marketing · Director, Interactive Sales · Accounting Manager · Interactive Marketing Manager · Sales Manager Web Production · Project Manager · Web Developer · Web Programmer (minimum of 02 years experience) if you have any questions or are interested in any of the above position, please send your resume to [email protected] We thank all applicants, however, only those selected for interviews will be contacted. *********** Passage 2: From: [email protected] To: [email protected] Date: December 8, 2006 Subject: Another alternative solution Good morning, First of all, I want to mention that I am an avid reader of one of your magazines. The articles in your magazine deal with real issues, and I especially like reading those columns where the readers write in about their opinions of the issues covered in your magazine. The reason for my contacting you this morning is because I think I can be of some help to you at this time. I came upon your job placement ad while browsing through your magazine. I immediately called a person I know in your company to seek more information and realized that you are planning a major facelift of your company website and are looking for the right people. I know that the process of putting together a viable web team can be a slow process. I also know that it can be very costly. I used to manage a web team at my past company, and we ran into problems we could not anticipate. Webstarters is a company that was established in 1990 with the purpose of helping companies like yours set up and maintain websites. We have a team of experts that understands the balance of technology, design, and content that creates an effective web presence. Webstarters’ development team combines professional graphic design, internet programming expertise, advanced technical skills, and website marketing knowledge to create websites that are visually appealing, easy to navigate, and accomplish your business goals. I know that your intention is to have your own web team, but do not consider other alternatives like outsourcing to a company like mine. It just might be a wise move. Please consider, and call me to arrange a meeting to discuss the possibilities further. Thank you for your time. Suzie Miller President Webstarters

Passage 1: New Employee Workshop It has been a tradition at our company to hold orientation workshops throughout the year for our new employees. Those who have been with the company for less than a year are required to attend these workshops. Place: Saranton Hotel – Grand Ball Room Date: November 20-21, 2006 The purpose of these workshops is to provide the most updated training to our newest members of our company. During the two days in November, each participant will get a chance to become acquainted with our executive personnel as well as each other. Participants will also be exposed to our latest line of products and will be informed of the company’s vision and goals for the year 2007. Attendance is mandatory. Those who, for medical or personal reasons, cannot attend must get permission from their immediate managers. Thank you, and I look forward to seeing you there. James Conway District General Manager ************ Passage 2: To: James Conway From: Harry Stewart Re: New Employee Workshop Dear James, You requested that all managers submit the names of their employees who will be attending the workshop scheduled for November. Here is my list: John Stack Mary Fisher Terry Dillon Sean Gomez These four people on my team will be in attendance. As for Lenny Brown, he has provided written permission to be excused from the orientation. The reason for his absence is that his grandfather has passed away, so he must make a trip to his home country to attend the funeral. The situation is unfortunate for his family but as for the orientation, I think it will be okay. Lenny has been with us just under a year, and I think he can afford to miss this orientation.

Passage 1: From: Cindy Chow Sent: Tuesday, November 14, 2006 To: Edward Ngan; GSS/MALAYSIA - Renee Anderson; GSS/USA Subject: GSS Conference Hello, With reference to the GSS Conference email I sent on behalf of Michael O’Brien yesterday, I would like to seek your confirmation on the availability of the New Office Visit, Lunch & Dinner on Web, December 6, by this coming Thursday, November 16. Additionally, if you have not yet confirmed with me your schedule for the conference, please email me ASAP. Please note that you are expected to check in on December 6 and check out on December 8. Your room will cost HK$800 net per night (breakfast for 1 included). However if you would like to extend your stay by checking in at an earlier date or checking out at a later date, please let me know because the rate will be different and booking in advance is needed. I’ve attached some information regarding the conference with this email. Should you have any queries, please feel free to email me at [email protected] or ring me at 852 2255 1265 Thanks & Best regards Cindy ************ Passage 2: GSS Conference Dec. 7-8, 2006 --------------------------------------------------------------------------------------------------- A brief schedule is as shown Web, Dec 6-New Office Visit/ Lunch/Dinner (optional) Thus, Dec7-GSS Conference/Lunch/Dinner Fri, Dec 8-GSS Conference/Lunch Hotel All attendees are scheduled to stay at the Stardust Hotel Hotel address: 102 Campbell Road East Hotel telephone: 852 2268 Shuttle Bus We suggest taking the shuttle bus from the airport to the hotel. You can simply register yourself at Counter A at the arrival hall of the airport. The fare is HK$130 per trip per person. Our New Office Our New Office’s address is Unit 707, 118 Campbell Road East, which is about a 5-minute walk from the hotel. Map A map showing the locations of 1) Our New Office, 2) the Stardust Hotel, and 3) The restaurant where we will be dining on Dec 6 will be e-mailed to you later this week.

Passage 1: To: Larry Sinclair From: John Letterman Larry, I am due to make the closing comments at our end-of-the-year party this Friday. I know it’s the day after tomorrow and this is sudden notice, but I have to leave early that evening to catch a plane out of town. Therefore, I must ask you to take my place that evening. I was supposed to give a brief talk about our achievements and thank those who made significant contributions this year. The speech will only be about 10 minutes long and I have already drafted a copy of my talk, which I will give to you. I’m really sorry that I am putting this on you, but I promise I will make it up to you. Please drop by my office this afternoon. ************** Passage 2: COMPANY NOTICE You are invited to … THE SIMPLETONS The party of the year! Please join us for the event of the year! Who: All staff When: Friday, Evening – December 15, 2006; 6 P.M. until 1 A.M. Attire: Formal (Black Tie Affair) Itinerary: Pre-dinner Cocktails and Piano Bar Opening Speech by Our President Awards Ceremony: Employee of the year Contemporary European Cuisine Dinner Dancing and Networking Closing Comments: Vice President Where: The elegant confines of the Old Mill Inn, 55 Old Mill Road, Kingston, ON M7X1G7 Tel. 243 2840

Web Applications and Development Conference Registration Information Thank you for expressing interest in the web applications developers' expo at the Wilfred Conference Center on the weekend of April 25 and 26. Register through our website before March 16 and pay a lower on line fee. On-site registration is available on the first day of the conference. Online registration Single: $90 Group: $150 (credit card payment only) On-site registration Single: $100 Group: $160 (credit card, cash or checks are accepted) *Group rates require 4 or more registrations from the same group received on the same date.

Following up its successful Sushi Workshop in July, the Japan-America Society of Greater Long Island presents sushi chef Maksui from Kenichi for an advanced sushi workshop on Sunday, October 25th at the Tri-fold Clubhouse (410 Guadalupe St.) from 1:30 p.m. to 3:30 p.m. This workshop will allow attendees of the previous workshop to build on their sushi-making skills. This is not a free event. The cost for current JGA members is $35. If you're a non-member, the cost is $40 (Please bring exact change in cash). Although the cost includes all the ingredients necessary to make sushi, you will need to bring your own knife and a towel or cloth of some sort. Please note that registration is required in order to attend this class. Space is limited. Send a registration request to [email protected] by Thursday, October 22. 48 hours' notice is required in order to cancel.